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American International Group, Inc. (AIG) is a leading global insurance organization with 100+ years of experience.

Drawing on local experience in UAE and AIG's international presence around the world, serving more than 90 million customers in over 80 countries and jurisdictions, AIG UAE offers a wide range of insurance products for clients. We combine international experience with local expertise. No risk is too small or too big. To ensure that all customers receive both maximum protection from potential risk, we take an integrated approach to risk management and constantly review and update products and services. Whether the need involves insurance for large, medium or small business, we are there with the right product at the right price.

Our international network, superb risk engineering capabilities and claims expertise across all product lines convey commitment to earning trust through innovation. Whether the need is as fundamental as insuring a commercial property or as complex as providing environmental coverage, our priority is to provide clients with the confidence they need to prosper. Inherent in every policy we write is our commitment to deliver what matters most to our clients when they need it. Among our unique strengths are:

  • Experienced professionals who understand unique insurance needs and the most complex risks with the know-how to assess vulnerability, delivered through a local presence that enables us to respond rapidly when unforeseen events occur.
  • Ongoing development of new and industry-leading products and services, along with the ability to develop tailor-made solutions when existing offerings do not meet client needs.
  • An unwavering commitment to customer service excellence and to supporting our clients.
    With deep resources and commitment, we enable our clients to pursue their goals with confidence. We work in partnership with our customers and our network of brokers and partners, building strong sustainable, efficient, honest, fair and transparent relationships to help our customers manage and mitigate the risks they face every day.

We believe that the right combination of experienced, client-focused experts armed with strong analytical tools provides our clients with a highly differentiated experience, and gives us the ability to serve them in a way that cements our role as global insurance provider.

Innovative Technology // Beyond Insurance

Commercial Property Risks: The stronger we are, the more effectively we can protect clients. That’s why we partnered with Clemson University to establish a Risk Engineering and Systems Analytics Institute. We’ve also invested in an engineering center of excellence and a state-of-the-art Global Engineering Training Center that supports over 600 risk engineers.

Big Data and Client Centric Analytics: Turning big data into actionable intelligence requires the ability to find information that matters to your business. AIG’s Client Centric Analytics does this by using advanced analytics to pinpoint loss drivers, improve safety, and ultimately reduce the total cost of risk. Together with our clients, we help develop customized solutions and safety programs by looking for patterns in their claims data and that of their peers to predict areas of risk.

Cyber Security: Businesses, cities and people continue to become more vulnerable to cyber threats as our world becomes even more connected. Cyber-attacks can mean more than lost data, identity recovery, and multistate notification. They can mean reputational damage, bodily injury, and property damage as well.

Constantly monitoring the cyber landscape, AIG keeps clients at the forefront of the industry as cyber risk continues to evolve. The preventative tools, technology, and expertise of our expert partners such as K2 Intelligence, Risk Analytics, IBM, and more provide our clients with the knowledge, training, security, and consultative solutions to help them stay ahead of the curve.

Wearables and Worker Safety: Today, employers invest in hard-hats on construction sites and ergonomic designs for offices to enhance worker safety, output, and job satisfaction. AIG believes that technology can help make workers safer. That’s why we’ve invested in a new startup called Human Condition Safety, an early-stage company that couples wearable technology with artificial intelligence (AI) and building information modeling (BIM). As Human Condition Safety’s exclusive insurance partner, this new approach will help our clients turn data-driven insights into actionable results and create an enhanced safety ecosystem.

Our Footprint in the Middle East

AIG has deep roots in the Middle East and has operated in the region for over 60 years. We have well diversified products and distribution channels – both in commercial and consumer insurance, and we operate on a geographic footprint stretching from North Africa to India. AIG MEA Limited, regulated by Dubai Financial Services Authority, is a key element to AIG’s global legal entity structure.

AIG MEA Limited also houses the AIG Middle East and North Africa Zone Management Team, with a geographical footprint stretches from North Africa to India. We help people and businesses manage their risks, enabling individuals to improve their lives, and companies to grow the economy with confidence. Over the decades, we have built AIG into one of the strongest providers of insurance products and services in the Middle East, awarded numerous times by the Region’s reputable publications – to name a few,

2012 – Kuwait Insurer of the Year
2013 – Banker Middle East Industry Awards / Best International Insurance Company
2013 – Most Innovative Product in Financial Lines / MENA
2013 – Kuwait Most Visionary Insurer of the Year
2014 – Kuwait Insurer of the Year
2014 – Most Innovative Product in Financial Lines / MENA
2014 – Financial Lines Insurer of the Year / MENA
2015 – Insurer of the Year / MENA
2015 – Commercial Lines Insurer of the Year / MENA
2015 – Kuwait Insurer of the Year
2016 - North African Insurer of the Year
2016 – SME Insurer of the Year / MENA